Privacy Policy

Inkpal understands your concern of how your information is stored, used and shared, and we appreciate your trust that we will do so carefully, sensibly and in accordance with the law. By visiting the Inkpal website, you are accepting the practices described in this Policy.

Personal Information Obtained By Inkpal
The information we learn from customers helps us personalise and continually improve your shopping experience at Inkpal. Here are the types of information we gather.

Information You Give Us
We receive and store any information you enter on the Inkpal website or give us in any other way. You can choose not to provide certain information, but you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving your shopping experience and communicating with you.

Automatic Information
We receive and store certain types of information whenever you interact with Inkpal. For example, like many websites, we use “cookies” and we obtain certain types of information when your web browser accesses the Inkpal website.

Email Communications
We rely on email to communicate with you and to inform you of the progress of your transactions, including orders and returns. We occasionally send newsletters/advertisements/promotions to our customers. When we receive your email address, you are automatically subscribed to receive newsletters/advertisements/promotions. If you do not wish to receive this material, please update your account to reflect this by choosing to unsubscribe from the “Subscription” menu or choose the “Unsubscribe” link from the email you received.

Information From Other Sources
We sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

Along with many other online merchants, Inkpal routinely uses “cookies”. These enable the Inkpal website to track and personalise your shopping experience by recognising your computer the next time you visit, and to enhance our service by enabling extra services such as the ability to hold items in your shopping cart between visits to the Inkpal website. The cookie is stored on your hard drive through your web browser and contains information about the user. Should you wish to reject the cookie or regularly clear them from your computer, you will still be able to visit and use the Inkpal website but without the enhanced shopping experience that cookies provide.

Information Received By Inkpal
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

We employ other providers as part of our distribution chain to perform functions on our behalf. Examples include processing orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. These providers have access to personal information needed to perform their functions for us only, and may not use it for other purposes.

Protection Of Inkpal And Others:
We release account and other personal information when we believe release is appropriate to comply with law, enforce or apply our Terms & Conditions and other agreements, or protect the rights, property, or safety of Inkpal, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Security Of Your Information
We protect the security of your information by using an Australian web-hosting provider and this means your information is secured on Australian servers that are bound by Australian privacy laws. We also protect your information during transmission by using Stripe as our payment provider. Stripe processes the credit cards, so Inkpal will not see you credit card number. Stripe protects your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Your Access To Your Information
Inkpal gives you access to view and update your information that is stored by Inkpal. As a registered user of the Inkpal website, you can update this via your “My Account” online Inkpal account. Alternatively, please contact us and we will be happy to make arrangements to assist you.

Your Choice
You can choose to not provide information, even though it might be needed to make a purchase or to take advantage of certain Inkpal features such as automatic login to the Inkpal website and permanent shopping carts.

Inkpal does not sell products for purchase by children. We sell products for purchase by adults. If you are under 18, you may use Inkpal only with the involvement and consent of a parent or guardian.

Conditions Of Use, Notices And Revisions
If you choose to visit Inkpal, your visit and any dispute over privacy is subject to this Policy and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the state of Queensland. If you have any concern about privacy at Inkpal, please send us a detailed email to [email protected] and we will assist your enquiry. Our business changes constantly. This Policy and the Terms & Conditions will change also, and use of information that we gather now is subject to the Policy and Terms & Conditions in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check the Inkpal website frequently to see recent changes.

Inkpal uses third party re-marketing tracking cookies, such as Google Adwords. Re-marketing tracking cookies mean that customers will continue to see advertisements for Inkpal across the Internet on websites including, but not limited to, Google, Yahoo, Bing and Facebook. Inkpal respects the privacy of customers and does not collect any personally identifiable information through the re-marketing cookies. The third party vendors, such as Google Adwords, place cookies on browsers to ensure advertisements and special offers are of interest and relevance to web users. This advertising information is collected by Google from a web user’s visit to websites across the Internet.

Customers may wish to use the Google Ad Preference function if they have a Google Account. This function will show customers what Google has established as their interests. Advertisements seen whilst surfing the Internet are based on this information. Customers may wish to change this information or remove the relevant categories. Customers can also visit the Network Advertising Initiative website. The Consumer Opt-Out link provides you with detailed information and a function that allows you to opt out of Internet based advertising.